Ninety-nine percent of organizations believe a single-vendor approach to automation will help resolve the challenges of siloed initiatives and scalability.What does a "just right" approach for low-code automation look like? The same study on automation at scale uncovered some interesting data: The tool must be sophisticated enough to handle the high-end demands of coding professionals and simple enough for business line managers. Additionally, 38% recognize their users struggle to understand how automation works.īusinesses are faced with the task of finding a low-code solution that will make IT and non-technical users happy and productive. A recent study our company conducted discovered 48% of IT respondents said a top challenge with their automation technology was that employees lack the technical skills to navigate their platform. Additionally, 41% of employees outside of IT customize or build data or technology solutions on average.Ĭitizen developers are much like Goldilocks, coming into the home of the three bears and trying out their porridge, chairs and beds. Gartner predicts that half of all new low-code clients will come from buyers outside of IT by the end of 2025. Fortunately, citizen developers are growing in numbers. Most companies need to engage business users and IT experts in digital workflow automation. This is what makes the citizen developer so valuable, and it’s the driving force behind low code.
A disjointed approach, however, reduces the value of automation and makes it difficult to scale. Automation initiatives are often carried out within a specific department, business function or geographical location. When it comes to automation, many organizations have taken a siloed approach.
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